Returns Policy

Returns are accepted within 7 days of receipt for either a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@littlepartytreasures.com.au. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at hello@littlepartytreasures.com.au.

Damages and issues 

Please inspect your order upon receipt and contact us within 72 hours if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, such as perishable goods (food items) and custom products (special orders or personalised items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund. Shipping costs are non-refundable. 

You are responsible for the cost of shipping for the returned item(s) and any exchange items.

A shipping fee will be applicable in the event you would like an exchange.